a Write to the Top® workshop
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What outcomes can you expect?
In this introduction to business writing, you will learn a three-step process for creating short, reader-centered documents. By applying this process, you will write documents that
- clarify actions requested, next steps, deadlines, and other commitments
- reflect your new confidence in constructing well-punctuated, grammatically correct sentences
- meet readability standards because you have formatted and edited your writing using a quick checklist.
The focus: creating business documents that drive action
Write attention-getting documents | - Develop strategic thinking skills
- Consider your audience in every document
- Design for visual impact, using correct business formats
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Influence your reader | - Adopt the "you" attitude and positive approach
- Choose the right words, content, and tone
- Organize and transition ideas effectively
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Streamline your message | - Write clearly and concisely
- Share a common written language cross-functionally
- Avoid gobbledygook
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Write for results | - Edit for impact using checklists and quality tools
- Write straightforward action steps and requests
- Proofread accurately for correct grammar and punctuation
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Who should attend?
- entry-level professionals
- administrative assistants
- support staff
- professionals transitioning into management positions
- intermediate ESL people
- information systems professionals
- customer service representatives
- seasoned professionals looking to update and refresh grammar and punctuation skills
What books and materials do you receive?
- The Instant-Answer Guide to Business Writing (iUniverse), by Deborah Dumaine, founder and president of Better Communications®
- Better Communications' workbook, with additional exercises tailored to your needs
- A self-paced, Programmed Learning Module (optional, but highly recommended)