All our courses and consulting services incorporate our breakthrough process for increasing writing productivity and using writing as a decision-making tool. With programs tailored to your needs, your company gains a common language for cross-functional communication. Our most popular courses, delivered at your site, include private coaching sessions.

Our most frequently requested writing courses

• Reader-Centered Business Writing^TM (face-to-face or e-learning version)
• Writing for Leaders^TM
• Energize Your E-mail®
• Bottom-Line Thinking
• Creating Powerful Presentations
• Write to Win Sales®
• Reader-Centered Technical Writing^TM

Special-audience courses

• Basically Writing
• Grammar You Meant to Learn®
• Procedure Writing
• Write Your Strategic Plan
• Writing Constructive Feedback^TM
• Strategic Thinking on Paper®
• Writing for Administrative Assistants
• Audit Writing^TM
• Executive Overview
• Train the Writing Trainer

Our most frequently requested courses

Reader-Centered Business Writing more info

Learners apply our unique reader-centered process to produce documents that drive action. Their new writing style will enhance their reputations as clear thinkers and communicators while reducing their writing time up to 50%. See a reader-centered document.

E-learning version

We can deliver this classic workshop as an interactive webinar in real time via Microsoft Office Live Meeting®, WebEx^TM, IBM Lotus Web Conferencing (Sametime)®, Centra Symposium^TM, or your preferred platform. Dozens of interactive exercises, individual document development, and immediate reinforcement make this program a successful way to learn at a distance. Ask for a remote demonstration.

Writing for Leaders more info

Reinforce leadership competencies in executives, managers, supervisors, and rising stars in your company. They will learn to use writing to communicate strategies, manage change, and get results. See a reader-centered document.

Energize Your E-Mail more info

Your team learns to plan and write attention-getting e-mail messages-a necessary skill in this age of information overload. See a reader-centered document.

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Bottom-Line Thinking more info

Your team gains a framework for planning and writing complex, research-driven documents efficiently and effectively. Learners will apply principles for presenting information hierarchically to create a compelling and logically structured argument. The result: persuasive reports or proposals that give your customers and prospects a clear blueprint for action.

Creating Powerful Presentations more info

Your group will learn to plan, write, and design materials to support winning stand-up or tabletop presentations.

Write to Win Sales more info

Increase your market share by developing your team's writing skills-a vital component to any sales, marketing, and customer-service training. They'll learn to build and manage relationships using customer-focused messages and proposals-powerful tools in the sales process. See a reader-centered document.

Reader-Centered Technical Writing more info

This workshop is for engineers, information professionals, and scientists-especially those who write for mixed technical/nontechnical audiences. Increase writing productivity and impact with this technical version of our most popular workshop. See a reader-centered document.

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Special-audience workshops

Basically Writing more info

Your team learns the basics of our reader-centered writing process and reviews common business grammar issues.

Grammar You Meant to Learn more info

This is a tailored grammar refresher based on your group's diagnosed needs.

Procedure Writing more info

Learners apply our quality-based process for writing consistent and clear procedures. This workshop will help your company meet ISO and other quality-documentation requirements.

Write Your Strategic Plan more info

Learners will write a clear and useable strategic plan while developing goals and tactics as a team.

Writing Constructive Feedback more info

Your managers and executives learn to write performance evaluations that focus on observable and measurable behavior. They'll be able to deliver specific feedback that will motivate and positively reinforce.

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Strategic Thinking on Paper more info

Tailored for executives or teams, this workshop helps your group plan a strategy and write a specific, high-stakes document to meet internal and external customer needs.

Writing for Administrative Assistants more info

This tailored version of Basically Writing for support teams emphasizes grammar, proofreading, and visual design.

Audit Writing more info

Financial professionals learn our process for writing consultative audit reports that win cooperation.

Executive Overview more info

This workshop builds coaching skills for senior managers who edit and approve critical documents. They'll learn to support your team's writing, which translates into more productive time for everyone.

Train the Writing Trainer more info

Certify in-house trainers to deliver these workshops:

• Basically Writing
• Energize Your E-mail
• Reader-Centered Business Writing
• Reader-Centered Technical Writing

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