All courses are based on a proven process for creating reader-centered writing. Reader-centered writing makes it easy for readers to act, reduces back and forth time, and supports the execution of your company's goals.

With programs tailored to your needs, your company gains a common language for cross-functional communication. Individual coaching sessions, a popular additional to most courses, provide you with a personal learning plan to reinforce behavioral change.

On site and online delivery available for most workshops

We can deliver workshops as interactive learning in real time via WebEx^TM, Microsoft Office Live Meeting^®, IBM Lotus Web Conferencing (Sametime)^®, Saba Centra^®, or your preferred platform. Interactive exercises, individual document development, and immediate reinforcement make this program a fun, successful way to learn online. Ask for a remote demonstration.

• Reader-Centered Business Writing^TM
• Writing for Leaders^TM
• Energize Your E-mail®
• Creating Powerful Presentations
• Write to Win Sales® 
• Reader-Centered Technical Writing^TM

Special-audience courses

• Basically Writing
• Grammar You Meant to Learn®
• Procedure Writing
• Write Your Strategic Plan
• Writing Constructive Feedback^TM
• Strategic Thinking on Paper®
• Writing for Administrative Assistants
• Audit Writing^TM
• Executive Overview
• Train the Writing Trainer

Reader-Centered Business Writing more info

Learners apply our unique reader-centered process to produce documents that drive action. Their new writing style will enhance their reputations as clear thinkers and communicators while reducing their writing time up to 50%. See a reader-centered document.

Writing for Leaders more info

Reinforce leadership competencies in executives, managers, supervisors, and rising stars in your company. They will learn to use writing to communicate strategies, manage change, and get results. See a reader-centered document.

Energize Your E-Mail more info

Your team will learn to plan and write persuasive, structured e-mail messages—a necessary skill in this age of information overload. See a reader-centered document.

Creating Powerful Presentations more info

Your group will learn to plan, write, and design materials for winning stand-up or tabletop presentations.

Write to Win Sales more info

Increase your market share by developing your team's writing skills—a vital component to any sales, marketing, and customer-service training. Learn to build and manage relationships using customer-focused messages and proposals. See a reader-centered document.

Reader-Centered Technical Writing more info

This workshop is for people who write for mixed/nontechnical audiences—especially engineers, information professionals, and scientists. Increase writing productivity and impact with this technical version of our most popular workshop. See a reader-centered document.

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Special-audience workshops

Basically Writing more info

Your team learns the basics of our reader-centered writing process and reviews common business grammar issues.

Grammar You Meant to Learn more info

This is a tailored grammar refresher based on your group's diagnosed needs.

Procedure Writing more info

Learners apply our quality-based process for writing consistent and clear procedures. This workshop will help your company meet ISO and other quality-documentation requirements.

Write Your Strategic Plan more info

Learners will write a clear and useable strategic plan while developing goals and tactics as a team.

Writing Constructive Feedback more info

Your managers and executives learn to write performance evaluations that focus on observable and measurable behavior. They'll be able to deliver specific feedback that will motivate and positively reinforce.

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Strategic Thinking on Paper more info

Tailored for executives or teams, this workshop helps your group plan a strategy and write a specific, high-stakes document to meet internal and external customer needs.

Writing for Administrative Assistants more info

This tailored version of Basically Writing for support teams emphasizes grammar, proofreading, and visual design.

Audit Writing more info

Financial professionals learn our process for writing consultative audit reports that win cooperation.

Executive Overview more info

This workshop builds coaching skills for senior managers who edit and approve critical documents. They'll learn to support your team's writing, which translates into more productive time for everyone.

Train the Writing Trainer more info

Certify in-house trainers to deliver these workshops:

• Basically Writing
• Energize Your E-mail
• Reader-Centered Business Writing
• Reader-Centered Technical Writing

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