What business outcomes can you expect?

The Six Steps to Reader-Centered Writing® help set standards for quality writing. This ensures clear, direct, and effective written communication.

• increase quality: our innovative assessment tools show that learners double the quality of their documents.
• increase speed: writers show a 30% to 50% gain in writing productivity--and readers estimate reading documents in half the time.

Learning by doing

Learners use The Six Steps to Reader-Centered Writing^® to plan, draft, and edit an on-the-job document. During the group workshop, attendees learn to

All who communicate in writing

We tailor the program to your learners’ specific writing needs, whether for e-mail messages or complex reports and proposals. This program is available as part of a graduated curriculum, a progressive series of workshops.

Blended learning and tools support ongoing development

Our standard program includes

1. Individual coaching and Personal Learning Plan
2. The Document Analysis and Rating Tool™ (DART) to guide editing and measure quality
3. Better Communications®’ workbook
4. Books: Write to the Top®: Writing for Corporate Success (Random House) and the Instant-Answer Guide to Business Writing, by Deborah Dumaine, founder of Better Communications
5. Job aids: The Six Steps to Reader-Centered Writing and the Focus Sheet™
6. Reinforcement by E-mail™—24 content-rich messages reviewing key tools and concepts (optional)
7. Document LifeLine™—just-in-time coaching by e-mail (optional).

This workshop is open to individual learners at our monthly Open Seminars—you can attend in Waltham, Massachusetts, or online. Earn CPE credits for this course.

Printable workshop description

Call us to learn more at 800.878.5440