The focus: clear, concise techincal documents with a message
Learners use The Six Steps to Reader-Centered Writing® to plan, draft, and edit an on-the-job document. After the program, learners will be able to
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write for mixed audiences
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- choose content and the right amount of detail
- analyze and explain complex data
- use terms, abbreviations, and acronyms effectively
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influence their readers
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- adopt the “you” attitude
- organize and transition ideas effectively
- present convincing problem analyses
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streamline their message
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- communicate findings and “so whats” concisely
- clarify technical jargon
- use powerful charts, graphs, and other visual aids
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write for results
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- edit for impact using checklists and quality tools
- write straightforward action steps and requests
- position conclusions and recommendations strategically
- proofread accurately and check for logic.
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