Join our team
Better Communications® is a fast-growing leader in building communications and decision-making productivity in organizations ranging from Fortune 1000 companies to leading professional-services firms. We design and deliver corporate learning and consulting products and services that customers invest in repeatedly because of the measurable ROI improvements they see. The workshops are tailored for a variety of writing topics such as proposals, presentations, sales, leadership, and general business.

We offer a family-friendly environment and a culture of fun and good humor. Come work for a company where you will feel rewarded every day: you will go home with a feeling of accomplishment, knowing you made a difference!

Even if there are no immediate job openings, we're always looking for quality facilitators, editors, consultative salespeople, and support staff. Please submit your resume in MS Word.

Current employment opportunities

Training and Office Coordinator
Sales Support Associate/Editor
Facilitator and Instructional Quality Editor
Consultative Sales Professional
Professional Facilitator, Strategic Writing Skills

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Training and Office Coordinator

Your opportunity

If you're a masterful organizer and super deadline-driven detail person, and would love the fast pace of a professional consulting company, contact us today! We are looking for someone to coordinate instructor scheduling and order learning materials. Our globe-trotting instructors would be your key internal customers; you would assign them to workshops and order materials for our Fortune 1000 clients here and abroad. This position reports to the Client Operations Manager.

Key responsibilities

You will be responsible for scheduling and client results materials.

Our daily operation would depend upon you to

• schedule instructors for a high volume training calendar
• resolve with diplomacy occasional scheduling conflicts
• record, process and deliver final materials and results reports
• pinch hit for logistics problem-solving
• maintain work procedures and standards for efficiency and effectiveness

Ordering and coordinating training materials

You would also work with our instructional quality team and learn our curriculum in depth.

This includes

• ordering for all workshops through our outsourced printing facility
• managing the electronic filing system and document library at our outsourcer
• maintaining the flow of accurate shipping info in the database
• tracking and confirming shipments.

Other office responsibilities

• answering the phone
• general office tasks such as ordering supplies
• keeping track of marketing materials inventory
• organizing the Open Seminar and other company events.

Skills and Qualifications of a Successful Candidate

• 3+ years of administrative success
• strong PC and database skills (MS Office and Commence)
• BA from accredited college
• very good grammar and writing skills
• proven, professional phone skills

How to respond

Please send a resume and cover letter detailing your relevant accomplishments and salary requirements by one of the following means:

E-mail: jobs@bettercom.com
Fax: 781.899.8002
Refer to "Training Coordinator" in your submission.

Sales Support Associate/Editor

Your opportunity

We need a highly-motivated, service-oriented professional to provide daily administrative and editing support for our executive sales team. This position is an integral part of the Better Communications® (BC) team, focusing on supporting local and remote senior sales colleagues, servicing clients, tracking sales processes, and contributing to special projects.

You will be joining a high-performing team that is passionate about clear writing--an exciting opportunity to combine a love for writing with learning the ins and outs of the consulting business.

Key responsibilities

As a key member of the team you will:

• provide support to our Sales VP’s by effectively handling incoming leads by e-mail and phone
• custom-write and edit client proposals
• interface with clients regularly and handle special requests
• schedule and attend client phone meetings for SVP’s as needed and write up workshop profiles
• track sales process milestones by accurately entering all sales activity into database
• coordinate outreach activities and sales research
• coordinate webinars and various other events as necessary
• collaborate with the Instructional Quality Department on client needs.

Skills and qualifications of a successful candidate

• 2+ years' experience in an administrative environment
• excellent grammar and writing skills (writing samples and testing required)
• great attention to detail
  
• the ability to manage multiple and changing priorities; track record of meeting deadlines
  
• proven ability to support customers over the telephone
• highly organized with strong PC skills (MS Word, Excel, PowerPoint and Outlook) and the ability to learn internal database software, Commence
• BA from accredited college, English major preferred

How to respond

For consideration, please send the following to jobs@bettercom.com:

• a cover letter detailing your relevant accomplishments and salary requirements
• your current resume
• a several-page writing sample
  

E-mail: jobs@bettercom.com

Refer to “Sales Support Associate/Editor” in your submission.

Facilitator and Instructional Quality Editor

Are you a trainer and instructional designer with a passion for writing? Do you want to teach business writing courses but also use your excellent knowledge of learning theory and editing skills? If you want to be a part of the world of corporate consulting and training, please read on!

We have created this new position to meet our clients' growing demands

This is a unique opportunity to combine

• delivering workshops live and online
• participating in strategic instructional design and managing our content.

Skills and qualifications of a successful candidate

Our ideal candidate has

1. corporate learning and development experience--including experience delivering training, particularly soft skills (writing or presentation skills, ideally)
2. instructional design skills (e-learning design and delivery experience is a plus)
3. superb grammar, editing, and business writing skills
4. the ability to juggle multiple projects and strict deadlines
5. expert Microsoft Word skills
6. a willingness and desire to teach writing workshops outside of the office
7. a B.A. in English or related communications degree.

Having a business, education, or instructional design graduate degree and being multi-lingual are desirable.

How to respond

Please send a resume and cover letter detailing your relevant accomplishment:

E-mail: jobs@bettercom.com

Reference "IQ Opening" in your submission.

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Consultative Sales Professional

Your opportunity

We are looking for a sales professional to join our highly educated sales team. We are poised to double in the next 2-3 years based on a significant growth rate over the past two years. We have a

• 30-year history
• 90% customer retention rate
• five-to-tenfold ROI on customers' training investment.

We offer a highly competitive base for proven sales professionals and an unlimited bonus plan.

You should be an experienced sales professional and expert writer

Please apply for this position if you have

• first-rate communication skills, especially writing
• excellent organizational skills
• experience in consulting, teaching, training, writing, strategic planning, or communications
• a Bachelor's degree--MBA a plus
• a proven track record in corporate sales
• experience calling at C-level
• a willingness to travel 6-8 days per month.

Previous English teaching experience is a plus.

How to respond

Please send a resume and cover letter detailing your relevant accomplishments by one of the following means:

Mail: Better Communications
200 Fifth Avenue, 4th Floor
Waltham, MA 02451
Fax: 781.899.8002
E-mail: jobs@bettercom.com

Reference "Sales Professional " in your submission.

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Professional Facilitator, Strategic Writing Skills

Your opportunity

We are looking for a charismatic facilitator to lead our Reader-Centered Business Writing workshops for corporate professionals either live or in the virtual classroom. Candidates must have experience as a trainer or communications specialist to be considered for this independent contractor position. Excellent compensation with the possibility of international travel.

You should be a seasoned trainer and an expert writer

Please apply for this position only if you fulfill these requirements.

You are

• a high-energy communicator
• an excellent writer ( published preferably)

You have:

• three years of corporate training experience
• three years of other business experience
• a business- or English-related graduate degree (MBA or MA)
• willingness to travel
• very flexible schedule.

Multilingual ability is a plus.

Experience teaching online workshops is preferred.

How to respond

Please send a resume and cover letter detailing your relevant accomplishments by one of the following means:

Mail: Better Communications
200 Fifth Avenue, 4th Floor
Waltham, MA 02451
Fax: 781.899.8002
E-mail: jobs@bettercom.com

Refer to "Professional Facilitator " in your submission.

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