How We Work With You

This chart provides you with a timeline explaining the workshop process your Better Communications® (BC) salesperson (SP) will guide you through.

1.

5–7 weeks prior to workshop

Assessment & Strategy

Your SP meets with you to discuss your needs and vision of success. Your SP learns about your culture and suggests solutions to your writing issues, including possible customization needs.

2.

4–6 weeks prior to workshop

Instructor Selection

Your SP selects an instructor from our team whose personality and expertise complements your company's culture.

3.

4–6 weeks prior to workshop

Interview

Your SP interviews you in depth to create a detailed workshop profile, learns your company writing style and common issues, and briefs your instructor on specific areas you want to focus on in the workshop. Your SP will also gather sample documents written by potential learners.

4.

2 weeks prior to workshop

Preparation Time

You receive preparation materials for your learners so that they come to the workshop prepared with writing samples and a job-related document to write.

5.

1 week prior to workshop

Receive Workshop Materials

Workshop books, binders, and other materials are delivered to your site.

6.

On confirmed workshop dates

Workshop Delivery

Your instructor delivers a workshop in support of your goals. Your learners have a fun, comfortable experience focused on reader-centered writing, strategy, and productivity.

7.

Within 2 weeks after workshop

Your Results Report

The Results Report charts measurable results, including assessment scores based on the Document Analysis and Rating Tool and learner's comments.

8.

Within 2 weeks after workshop

Post-Workshop Review

Your SP will debrief with you and discuss any feedback for your next workshop.