In-Person Open Seminar Logistics

Day One: 9:00 a.m. to 5:00 p.m. group workshop

Day Two: 25-minute individual coaching session

The first day of the workshop runs from 9:00 a.m. until 5:00 p.m., with a continental breakfast at 8:30 a.m. During the workshop you will schedule a 25-minute private coaching session with your coach for the following day. (The coaching sessions may be done remotely to fit your needs.)

Prework assignment: A prework assignment will be e-mailed to you one week before the workshop.

Directions to our Waltham, MA training facility:
Location and directions

Online Open Seminar Logistics

The online workshop is split into three parts:

Session I: 2.5 hours--Planning a strategic document: The Six Steps to Reader-Centered Writing

Session II: 1.5 hours--Independent work time for drafting and a meal break; the facilitator coaches and guides remotely

Session III: 2 hours--Editing and measuring with document quality tools

You will receive one e-mail coaching session with your facilitator.

Prework assignment: A prework assignment will be e-mailed to you one week before the workshop.

Log-in instructions: Log-in instructions will be e-mailed to you one week before the workshop.

More information about your Open Seminar

Preparing for your workshop

Before the workshop, prepare by gathering

  • a writing sample of five pages total (bring two copies)
  • an idea for a job-related, one- to two-page document that you will write during the workshop.

Assess your skills

Our facilitators provide you with the tools to assess your writing samples during the workshop-tools that may be applied to future documents as well. Bring your samples to the workshop and you will receive

  • a personal assessment of strengths and weaknesses
  • a constructive critique of your writing samples
  • recommended exercises-always job-related-based on individually diagnosed needs.

Learn by doing

You will practice applying The Six Steps to Reader-Centered Writing® to your own job-related project. The workshop is a lively combination of short lectures, group exercises, discussions, and individual activities.

Private coaching session gives you personal feedback and support

After the workshop, you receive a private session with one of our coaches, a consulting editor who critiques hundreds of documents annually. Our customers find this individual follow-up vital to improving writing performance. If you are attending our in-person Open Seminar, and you are unable to attend the private conference, we can arrange a remote coaching session. This must take place on the scheduled coaching day after the workshop.

What books and materials do you receive?

If you attend an in-person Open Seminar, you will receive your materials when you arrive the morning of the workshop. Online learners will receive their materials in the mail one week before the workshop.

  1. Write to the Top®: Writing for Corporate Success (Random House) by Deborah Dumaine, founder of Better Communications®
  2. Instant-Answer Guide to Business Writing, also by Deborah Dumaine
  3. Better Communications' workbook, with additional exercises tailored to your needs
  4. Laminated job aid: The Six Steps to Reader-Centered Writing and the Focus SheetTM

quote I think this class will help me from now on in every document I create for the rest of my life. quote

- Nelson, CNN-Spanish, Turner Broadcasting Systems, Inc.