Procedure Writing

a Write to the Top® workshop

» Click here for a printable PDF

What outcomes can you expect?

Learn how to apply our Six Steps to Clear Procedures® to your daily procedure-writing tasks. This hands-on workshop offers a quality process to help you write consistent and clear procedures that will

  • be easy for readers to understand and follow-resulting in the desired outcomes
  • meet ISO and other quality-documentation requirements
  • cut reading time by 50% for your readers-increasing their productivity
  • use a common written language for communicating cross-functionally.

The focus is on your procedure writing needs

Create easy-to-follow procedures

  • Analyze and plan for your readers
  • Choose the right words, content, and tone
  • Use transitions effectively
  • Design for clarity and visual impact

Sequence your procedure logically

  • Learn your company's format for procedures
  • Organize your ideas
  • Check for logic
  • Create process flow diagrams

Write for results and increased productivity

  • Overcome writer's block
  • Increase your writing speed
  • Edit for results using checklists
  • Write as a team
  • Critique constructively

Who should attend?

  • anyone who now writes or will soon write procedures
  • anyone applying for ISO registration

What books and materials do you receive?

  1. Write to the Top®: Writing for Corporate Success (Random House) by Deborah Dumaine, founder of Better Communications®
  2. The Instant-Answer Guide to Business Writing (iUniverse), also by Deborah Dumaine
  3. Better Communications' workbook, with additional exercises tailored to your needs
  4. The Focus Sheet for Procedure WritingTM