Reader-Centered Technical Writing™

a Write to the Top® workshop

» Click here for a printable PDF

What outcomes can you expect?

By learning our Six Steps to Reader-Centered Writing® and applying this proven process to technical documents, you will

  • write 30% to 50% faster-increasing your productivity
  • cut reading time by 50% for your busy readers-increasing their productivity
  • double the quality of your documents, measured by our innovative assessment tools
  • communicate ideas easily to technical and non-technical audiences.

 

The focus: clear, concise technical documents with a message

Write for mixed audiences

  • Choose content and the right amount of detail
  • Write reader-friendly and accurate technical documents
  • Analyze and explain complex data
  • Use terms, abbreviations, and acronyms effectively

Influence your reader

  • Adopt the "you" attitude
  • Choose the right words, content, and tone
  • Organize and transition ideas effectively
  • Present convincing problem analyses

Streamline your message

  • Communicate findings and "so whats" concisely
  • Clarify technical jargon
  • Use powerful charts, graphs, and other visual aids

Write for results

  • Edit for impact using checklists and quality tools
  • Write straightforward action steps and requests
  • Position conclusions and recommendations strategically
  • Proofread accurately and check for logic

Blended learning: books and on-line tools

  1. Write to the Top®: Writing for Corporate Success (Random House) by Deborah Dumaine, founder of Better Communications®
  2. The Instant-Answer Guide to Business Writing (iUniverse), also by Deborah Dumaine
  3. Better Communications' workbook with additional exercises tailored to your needs
  4. Laminated job aid: The Six Steps to Reader-Centered Writing and the Focus SheetTM
  5. Reinforcement by E-mailTM: 24 content-rich reminders e-mailed to your inbox after your workshop