Your daily writing is a powerful tool for enhancing your success as a leader. How effectively are you using written communications, especially e-mail, to communicate strategies, manage change, and get results? Today’s virtual workplace demands that we provide coaching, direction, encouragement, and often difficult news—all without face-to-face contact. With the volume of e-mail we write, the risks are higher than ever for communication blunders that ripple through an organization in a heartbeat.
Leaders who can write well are recognized and promoted. What do they do differently? Those who use writing successfully to empower and motivate their people always
- write personably and non-judgmentally
- get their point across the first time—and briefly
- deliver sensitive messages with tact
- turn negatives into positives.
What you will learn By applying our proven process, The Six Steps to Reader-Centered Writing®, you will
- communicate more strategically in writing
- empower and motivate your people
- be clear and succinct
- write faster
- manage more productively.
Your host
Deborah Dumaine, founder and CEO, Better Communications