a Write to the Top® workshop
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What outcomes can you expect?
In this workshop, you will apply your company's performance management training to performance review documents-formal or informal. You will learn to apply our reader-centered writing process to behavior-based feedback. By applying this proven process to your written reviews, you will
- communicate more strategically
- handle sensitive issues appropriately
- empower and motivate your people
- write 30% to 50% faster
- develop your organization
- manage more productively.
Prerequisite: your company's performance management training
The focus: writing feedback documents that get results
Write reviews that foster growth | - Deal in specific behaviors
- Express coaching suggestions clearly
- Illustrate with examples and quotes
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Influence your reader | - Choose the right words, content, and tone-write personably and non-judgmentally
- Organize your ideas effectively
- Use the positive approach-turn negatives into positives
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Streamline your message | - Produce written feedback quickly
- Analyze and plan for your readers
- Streamline sentences for conciseness
- Avoid gobbledygook
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Write for results | - Make your writing active
- Edit for results using checklists
- Proofread accurately
- Position conclusions and recommendations strategically
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Who should attend?
Anyone-from sales managers to line supervisors-who is preparing written feedback will find this workshop a valuable addition to performance management training.
What books and materials do you receive?
- Write to the Top®: Writing for Corporate Success (Random House) by Deborah Dumaine, founder of Better Communications®
- The Instant-Answer Guide to Business Writing (iUniverse), also by Deborah Dumaine
- Better Communications' workbook, with additional exercises tailored to your needs
- Laminated job aid: The Six Steps to Reader-Centered Writing and the Focus SheetTM
- Reinforcement by E-mailTM: 24 content-rich reminders e-mailed to your inbox after your workshop