Writing Constructive Feedback™

a Write to the Top® workshop

» Click here for a printable PDF

What outcomes can you expect?

In this workshop, you will apply your company's performance management training to performance review documents-formal or informal. You will learn to apply our reader-centered writing process to behavior-based feedback. By applying this proven process to your written reviews, you will

  • communicate more strategically
  • handle sensitive issues appropriately
  • empower and motivate your people
  • write 30% to 50% faster
  • develop your organization
  • manage more productively.

Prerequisite: your company's performance management training

The focus: writing feedback documents that get results

Write reviews that foster growth

  • Deal in specific behaviors
  • Express coaching suggestions clearly
  • Illustrate with examples and quotes

Influence your reader

  • Choose the right words, content, and tone-write personably and non-judgmentally
  • Organize your ideas effectively
  • Use the positive approach-turn negatives into positives

Streamline your message

  • Produce written feedback quickly
  • Analyze and plan for your readers
  • Streamline sentences for conciseness
  • Avoid gobbledygook

Write for results

  • Make your writing active
  • Edit for results using checklists
  • Proofread accurately
  • Position conclusions and recommendations strategically

Who should attend?

Anyone-from sales managers to line supervisors-who is preparing written feedback will find this workshop a valuable addition to performance management training.

What books and materials do you receive?

  1. Write to the Top®: Writing for Corporate Success (Random House) by Deborah Dumaine, founder of Better Communications®
  2. The Instant-Answer Guide to Business Writing (iUniverse), also by Deborah Dumaine
  3. Better Communications' workbook, with additional exercises tailored to your needs
  4. Laminated job aid: The Six Steps to Reader-Centered Writing and the Focus SheetTM
  5. Reinforcement by E-mailTM: 24 content-rich reminders e-mailed to your inbox after your workshop