Founder Deborah Dumaine

Deborah Dumaine is a pioneer in improving business writing quality and productivity. She created a revolutionary process for reader-centered writing. Since founding Better Communications in 1978, she has set the standard in writing development—specifically in response to the needs of corporate writers.


  • is the author of bestselling books Write to the Top®: Writing for Corporate Success (Random House) and the Instant-Answer Guide to Business Writing
  • was selected by Harvard Business School Publishing to be a writing expert for the business writing section of their Harvard ManageMentor® online training software
  • shared strategies on effective business writing in the book Harvard Business Essentials: Business Communication
  • has been featured in Fast CompanySelling PowerFortune, and American Way magazines
  • received her graduate and undergraduate degrees from Smith College.

How Writing Reflects Your Brand