Procedure Writing™

What outcomes can you expect?

Learn how to apply our Seven Steps to Clear Procedures to your daily procedure-writing tasks. This hands-on workshop offers a quality process to help you write consistent and clear procedures that will

  • be easy for readers to understand and follow—resulting in the desired outcomes
  • meet ISO and other quality-documentation requirements
  • cut reading time by 50% for your readers—increasing their productivity
  • use a common written language for communicating cross-functionally.

The focus is on your procedure writing needs

Create easy-to-follow procedures

  • Analyze and plan for your readers
  • Choose the right words, content, and tone
  • Use transitions effectively
  • Design for clarity and visual impact

Sequence your procedure logically

  • Learn your company’s format for procedures
  • Organize your ideas
  • Check for logic
  • Create process flow diagrams

Write for results and increased productivity

  • Overcome writer’s block
  • Increase your writing speed
  • Edit for results using checklists
  • Write as a team
  • Critique constructively

Who should attend?

  • Anyone who writes or soon will write procedures
  • Anyone applying for ISO registration

Blended learning and tools support ongoing development

  1. The Instant-Answer Guide to Business Writing by Deborah Dumaine, founder and president of Better Communications®
  2. Better Communications’ workbook, with additional exercises tailored to your needs
  3. The Focus Sheet for Procedure Writing

Workshop Expectations:

  • be easy for readers to understand and follow—resulting in the desired outcomes
  • meet ISO and other quality-documentation requirements
  • cut reading time by 50% for your readers—increasing their productivity
  • use a common written language for communicating cross-functionally.

To learn more about this workshop

Call us:
800.878.5440

or write to us:

More Workshops

Reader-Centered Business Writing™
Quality writing drives action and productivity
Read more
Write to Win Sales®
You determine the focus based on your sales and marketing priorities
Read more
Writing Constructive Feedback™
Writing feedback documents that get results
Read more
Writing for Leaders™
Develop and improve your leadership skills in writing
Read more
Creating Powerful Presentations™
Helps leadership teams to plan, write, and design presentations that engage and inspire others to act
Read more
Energize Your E-mail®
Creating e-mail that drives action
Read more
Reader-Centered Technical Writing™
Clear, concise technical documents with a message
Read more
Basically Writing™
Learners will receive a three-step process for creating short, reader-centered documents
Read more
Grammar You Meant to Learn®
Focus on your grammar and editing needs
Read more
Reader-Centered Audit Writing™
Creating business documents that drive action
Read more
Strategic Thinking on Paper®
Develop and apply your strategic thinking skills
Read more
Procedure Writing™
Focus on procedure writing needs
Read more
Persuasive Writing
Crafting winning solutions based on sound logic
Read more
Train-the-Trainer
Do you want your trainers to deliver our courses in-house?
Read more
Executive Coaching
Manage more productively and model strong communication through executive coaching
Read more
Open Seminar: Reader-Centered Business Writing™
Plan, draft, and edit an on-the-job document. See available dates.
Read more
Do you write like a leader?
Companies spend huge sums to develop leaders, but neglect their writing. Register for our free webinar and learn the latest strategies to distinguish your leadership brand.
Read more